For any queries about Heat Trust or our Scheme, or to give us any feedback, you can contact us by email or post:

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Heat Trust
6th Floor
10 Dean Farrar Street
London
SW1H 0DX

Registered office: As above
Registered in England and Wales: 09456667 

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Subscribe to our newsletter to get twice-yearly Heat Trust updates direct to your inbox. These include changes to our Scheme, new heat network registrations with us, our reports and guidance, and wider heat network market and regulatory developments.

You can sign up by entering your details here. 

Follow us 

 We also regularly post updates on LinkedIn, which is a great way to keep up to date between newsletters on what's going on with our Scheme and get wider heat network regulatory news.

Find and follow us here. 

What we can't help with 

Heat Trust isn’t an advice service, can’t give legal advice, and can’t intervene directly in disputes between individual consumers and their heat suppliers.

If you have an issue with a heat network that's registered with Heat Trust, see our information here about how our Scheme protects you and how to make a complaint. If you're not on a Heat Trust registered heat network, see our general information here. If you're not sure if your heat network's registered with us, you can check this here.