This page contains all of Heat Trust's responses to consultations about heat networks regulation, published in reverse date order.

As plans for formal statutory regulation are still in the early stages, more responses will be added over time as government and Ofgem policy develops.

DESNZ Call for Evidence on Domestic Consumers with Non-Domestic Energy Supply Contracts

Response submitted: 08/09/23

  • We welcome the opportunity to provide evidence on the issue of domestic consumers who are reliant on non-domestic energy supply contracts, as this includes all heat network consumers.
  • We believe that the current arrangements result in an inequity of treatment of such consumers and are not fit for purpose. Most heat networks are still currently fuelled by gas, which operators buy on the commercial market at uncapped prices. Unlike gas and electricity supply, heat networks are monopoly services whose consumers cannot switch supplier. Since the start of the recent energy crisis, heat network consumers have been (and continue to be) exposed to extremely high and volatile price increases.
  • We call on government to put in place protections to ensure that consumers do not face an unaffordable price premium for being on a heat network and are supported both during and beyond this coming Winter.

Read our full response here.