Heat Trust is all about protecting heat network consumers.

We're an independent, non-profit consumer champion for heat networks in Great Britain (England, Wales and Scotland). We hold heat suppliers to account for the benefit of everyone involved. We launched in 2015 with a clear ambition to place consumers at the heart of a rapidly expanding, but unregulated, heat network market.

We strive to make sure consumers enjoy the benefits of heating systems fit for the future. We do this by setting the minimum standards they should expect, making sure they are treated fairly and working with suppliers to deliver high-quality customer service.

Energy Crisis: please see our page here on bills support for heat network consumers.

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