All modifications to the Heat Trust Scheme are progressed in accordance with Section 17 of the Scheme Bye-Laws.
If you would like to submit a proposal to modify the Heat Trust Scheme, please complete our Modification Proposal form and email it to This email address is being protected from spambots. You need JavaScript enabled to view it..
For open modifications please see here. For consultations on potential, current or past modifications see here.
MOD029: Change of Ombudsan Services name to Energy Ombudsman
MOD021: Reducing the minimum consultation period for modifications
MOD020a: Indexation of minimum Guaranteed Service Payment (GSP) amounts
MOD007: Changes to definitions relating to customer vulnerability
MOD006: Taking meter readings for customers who can't themselves
MOD002: Proposal to standardise fault response times across seasons
MOD001: Amend timeframe of refunds to 10 business days from calendar days
MOD020: Guaranteed Service Payment amounts (replaced by MOD020a - see Approved modifications above)
MOD011: Breaking down standing charges (replaced by guidance here)