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Minimum Guaranteed Service Payment (GSP) amounts

The Scheme Rules specify minimum GSP amounts for compensating customers in the event of certain failures to meet Guaranteed Service Standards.  The amounts in the scheme rules are given as "(Indexed)", meaning that they are given at October 2015 prices (when the Scheme was launched) and must be uprated for inflation using official inflation figures.

The current minimum GSP amounts that apply and those that have previously applied for each month since the launch date are shown in this table.