A consultation on five modification proposals relating to metering, billing and Guaranteed Service Payments is open to responses until 9th September 2021, please see the Open Modifcations page for more details.

 

Closed consultations

  • Metering, billing and GSP Scheme Rules Review

Heat Trust is reviewing the Scheme Rules to keep them in line with ongoing developments in comparable markets. This is being undertaken in stages, covering the major aspects of the Heat Trust standards. This second consultation focused on metering, billing and Guaranteed Service Payments (GSP). Feedback was sought from all interested parties by 26th November 2020 on areas of the Scheme Rules to update. Please find the original consultation document here. A summary of the responses and proposed next steps can be found in this report.

  • Vulnerable customers Scheme Rules Review

Heat Trust is reviewing its Scheme Rules in stages. The first was customers in vulnerable situations. Some modification proposals have been approved and can be found in Scheme Modifications. Others are still being developed and can be found in Open Modifications. A summary report of all the responses and an outline of Heat Trust's proposed next steps is available here: Responses summary report to consultation on customer vulnerability. Please follow this link for the original consultation document: Consultation on customer vulnerability.