Join Us
2022/23 Financial Year
From the 1st April 2022 the Heat Trust site registration fee and annual fee (excluding VAT) will be:
Site Registration Fee: £100.00 (one-off, on initial registration)
Scheme Annual Fee: £3.95 per customer (domestic or micro-business) connection
Total Scheme Annual Fee will be calculated by multiplying the scheme annual fee by the number of heat customer connections at each registered site.
If you have any complaints taken to and accepted by the Ombudsman, then additional fees may apply. Complaints which complete through their Facilitated Complaint Response process have a fee of £170, and full cases have a fee of £400. For more details on the Ombudsman please see our FAQs on complaints and the Ombudsman, or visit the Ombudsman's website and terms of reference for what complaints can be accepted.
Our Registered participants
The Heat Trust Scheme is operated by Heat Customer Protection Ltd which is a not for profit company limited by guarantee and is sponsored by the Association for Decentralised Energy (ADE).
Registered in England and Wales, company number 09456667.
Registered address: Heat Customer Protection Ltd, c/o ADE, 10 Dean Farrar Street, SW1H 0DX | This email address is being protected from spambots. You need JavaScript enabled to view it. | @HeatTrustUK