News
- Published:
- 28 September 2017
Heat Trust gathers twice-yearly monitoring data from each of our registered heat networks.
This includes information on complaints, supply interruptions, consumers in debt and/or vulnerable situations and more. We are in a unique position as the only independent organisation to gather this data and publish it annually.
Our annual reports also include updates on Heat Trust’s activities, changes in the heat network market and regulatory developments.
Heat Trust Annual Report 2018
Findings from year three
This is our third annual report. Heat Trust now provides protections to 10% of the market. Reflecting on the experience gained over three years, the report sets out key principles to consider as regulation of the market is developed, as well as a summary of performance of heat networks registered with Heat Trust over the previous year.
Heat Trust Annual Report 2017
Findings from year two
This is our second annual report. The report provides a summary of the performance of heat networks that are registered with Heat Trust, and an update on Heat Trust developments and activities, as well as greater detail on interruptions, and case studies from the Energy Ombudsman.
Heat Trust Annual Report 2016
Findings from year one
This is the first annual report from Heat Trust.
It summarises the performance of heat networks that are registered with Heat Trust, and draws out key findings from the first year of operation.