Our data collection policy

This policy was last modifed on 30 June 2015.

The Heat Cost Comparator is operated by Energlinx (registration number SC244794), under contract with Heat Customer Protection Ltd (registration number 9456667). Heat Customer Protection Ltd manages Heat Trust.

Both Heat Customer Protection Ltd and Heat Trust comply with all applicable UK Data Protection legislation currently in force, in the collection and processing of personal data.

In submitting your information for comparison you consent to our use of the information as set out below.

You will not be able to use the Heat Cost Comparator unless you agree to this collection of data.

Information from the Comparator is collected solely for the purposes of monitoring and evaluating the price of heat compared to alternative heating systems. Information may additionally be published in Heat Trust reports. Any published information will be done so anonymously.

The information we will collect includes

  • Your Postcode;
  • The name of your heat supplier (if supplied);
  • The name of your heat network (if supplied);
  • Whether or not you have a heat meter (if supplied);
  • The age of your property (if supplied);
  • The type of property you live in;
  • Your total annual heat bill;
  • Your total annual metered use of heat (if supplied);
  • The estimated total annual cost of a gas central heating system; and
  • The potential estimated saving made.

Information entered into the Comparator will be collected by Energylinx prior to being transferred to Heat Trust. Energylinx will remove this information from the Energylinx database after 90 days.

Please note we are not collecting any personal data beyond the information used in the Comparator.
You are not required to include any personal contact details.

The security of your personal information is important to us, however no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use acceptable physical, electronic to safeguard and secure the information we collect, we cannot guarantee absolute security.

We may update this policy from time to time.

We will notify you of any changes by posting new policy on the site.

You may download a copy of this statement here.