Heat Trust is the national consumer protection scheme and customer champion for those living and working on heat networks.  To fund our activity, we levy two fees on Registered Participants: the Scheme Annual Fee and the Site Registration Fee.  As a not-for-profit organisation, both these fees are set based on an assessment of our fee income and cost of our ongoing operations for the forthcoming year.

We are mindful of the importance our operations have for ensuring customers benefit from heat networks that are fit for the future.  We are also aware that our operations impose a cost on Registered Participants, a cost which is ultimately borne by those same customers.  We are therefore committed to ensuring we continue to provide high levels of customer assurance whilst also delivering that assurance at the lowest reasonable cost to consumers.

In the light of these factors, our Board has now agreed a budget for the forthcoming year and we are in a position to confirm our fees for the twelve-months from 1st April 2022.

Scheme Annual Fee

From 1st April 2022 the Scheme Annual Fee will reduce by 14.3% from £4.61 to £3.95 per connection, exclusive of VAT.

Site Registration Fee 

The site Registration Fee for all new sites registered with us will remain unchanged from 1st April 2022 at £100.00 per site, exclusive of VAT.

Despite this reduction, made possible by the continued growth in membership of the scheme, we have ambitious plans to increase in our activity for the coming year, including continued engagement with industry, Ofgem and BEIS to help shape the future regulatory framework.

2022/23 will be a very important year for both the wider heat network sector and the customers who rely on it.  We expect to see legislation introduced to implement regulation of the sector, set against the backdrop of continuing rising energy costs having a significant impact on consumers.  We remain committed to increasing our impact for customers, raising standards, and ensuring a minimum level of protection.

If you have any questions regarding these changes and how they may impact you or your organisation, please do not hesitate to contact us.