The Heat Trust Board met on 28th January 2021 and unanimously approved Modification Proposals 006, 007, 008, 009 and 010. The full report for each can be found on our Scheme Modifications section of our website.
This will improve customer protection standards, particularly for heat network customers in vulnerable situations, and is part of an ongoing process to continue enhancing these standards.
The Scheme Administrator will now work with its Registered Participants to take the steps set out under each proposal to implement them. The Scheme Rules have been updated accordingly.