Heat Trust is the customer champion for those living and working on heat networks.  To fund our activity we levy two fees on Registered Participants: the Scheme Annual Fee and the Site Registration Fee.  As a not-for-profit organisation, both these fees are set based on an assessment of the cost of our ongoing operations for the forthcoming year.

We are mindful of the importance our operations have for ensuring customers benefit from heat networks that are fit for the future.  We are also aware that our operations impose a cost on Registered Participants, a cost which is ultimately borne by those same customers.  We are therefore committed to ensuring we continue to provide high levels of customer assurance whilst also delivering efficiencies in our operations that reduce the costs of regulation for all.

Given this, and following development of our business plan for forthcoming year, we are now in a position to confirm our fees for the twelve-months from 1^st April 2021[1].

Scheme Annual Fee

From 1^st April 2021 the Scheme Annual Fee for all existing Registered Participants will reduce by 4% from £4.80 to £4.61 per connection, exclusive of VAT. 

This reduction masks a material increase in our planned level of activity for the coming year, and underlines the degree to which we have implemented, and continue to seek, efficiencies in the way in which we deliver that activity.

Site Registration Fee

From 1^st April 2021 the site Registration Fee for all new sites registered with us will increase by 17% from £85.31 to £100.00 per site, exclusive of VAT.

This increase follows an assessment of the average time it takes to complete each new site registration, and more accurately reflects the costs incurred.

2021/22 will be a very important year for both the wider heat network sector and the customers who rely on it.  We remain committed to increasing our impact for customers, raising standards, and ensuring a minimum level of protection - whilst also improving the efficiency of how we deliver that.  These changes reflect that commitment.

If you have any questions regarding these changes and how they may impact you or your organisation, please do not hesitate to contact us”.

 

[1] As per Scheme Byelaw 3.1.1

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