The audit process allows Heat Trust to monitor a Registered Participant’s compliance with the Scheme, and assess the impact and effectiveness of the Scheme Rules and Scheme Bye-Laws.

Registered Sites will be audited once every five years, unless risk factors for consumer detriment are identified, in which case audits will be conducted more frequently.

Audits are conducted independent of the Scheme through independent auditors. 

Please find the Guidelines for Registered Participants for Audit below. These Guidelines should be read in conjunction with the Scheme Rules and Scheme Bye-Laws.

Audit Guidelines for Registered Participants